簡單而言：本程式僅為輔助工具，您必須自行妥善保管所有實體的學校/機構通告原件。
保留原件： 本程式絕不能替代實體文件之保存。使用者必須自行承擔妥善保管實體通告原件之絕對責任。
帳戶安全與權限隔離： 本程式採用獨立登入帳號及角色權限隔離機制。無論透過 Email 或 QR Code 邀請其他家庭成員（如外傭或照顧者），戶主必須對其邀請的對象及開放的權限負上全責。
簡單而言：AI 可能會出錯，家長與照顧者必須當面口頭確認通告細節。如因系統錯誤導致任何損失，開發者概不負責。
AI 限制與幻覺： 本程式依賴第三方 AI（如 OpenRouter）進行分析及翻譯。AI 技術並非完美，可能會產生嚴重錯誤、幻覺或遺漏。
雙向核對義務： 家長與照顧者之間必須親自以口頭方式當面確認通告細節。特別是涉及關鍵指示（如醫療、藥物、食物敏感、兒童及人身安全等），用戶有絕對責任進行實體驗證。如因缺乏當面口頭核實或過度依賴 AI 翻譯而導致任何問題（包括但不限於醫療疏忽、人身傷害、意外、錯過限期或財務損失），開發者及營運團隊一概不承擔任何法律及賠償責任。
自動生成文件與清單同步之免責： 本程式提供的「升學 Portfolio 自動生成」及「生活防呆清單」等功能，僅為行政輔助工具。系統依賴用戶自行標記及輸入之數據來生成 PDF 或同步進度。用戶有絕對責任於遞交任何 PDF 履歷予學校、教育機構或第三方前，親自核對內容之準確性及完整性。因用戶自身遺漏標記、網絡延遲導致同步失敗、或系統排版錯誤，而引致之任何面試失敗、入學申請受阻、遺漏購買重要物品或其他衍生損失，開發者及本公司概不承擔任何責任。
簡單而言：無論雲端或單機，因故障導致的資料遺失，我們一律不負責。刪除 App 不等於刪除資料；戶主刪除帳號將觸發 30 日全家清除機制。
儲存風險： 我們不保證雲端資料之永久性。資料可能因伺服器故障或網絡中斷而遺失。
帳號刪除： 單純卸載 App 並不會清除雲端資料。若家庭戶主選擇「刪除帳號」，該解散家庭之雲端資料將進入系統清理隊列，並保證於 30 日內徹底刪除。若為家庭成員刪除帳號，僅抹除其個人登入資料，家庭共用通告將繼續保留。詳細之分級保留政策，請參閱《私隱政策》。
簡單而言：用戶同意不應儲存極度敏感資料（如身份證、銀行密碼）。雲端儲存並非 100% 絕對安全。
本應用程式採用業界標準加密技術保護資料。然而，用戶明白雲端儲存並非 100% 絕對安全。用戶同意且明白，絕不應於本應用程式（包含通告備註、日曆等任何欄位）上傳或儲存極度敏感之個人資料（包括但不限於：身份證號碼、完整銀行帳戶/信用卡資訊、醫療病歷等）。用戶需自行承擔上傳此類資料之全部風險。除因開發者之故意或重大過失外，對於因不可抗力、第三方駭客攻擊或其他無法合理控制之因素所導致的資料外洩，開發者及本公司概不負責。
簡單而言：我們依賴大廠技術。本程式提供的第三方活動連結，其交易與我們無關。
基礎設施依賴： 本程式高度依賴第三方基礎設施，包括但不限於 Google Firebase、OpenRouter、RevenueCat、Google AdMob 及 Apple/Google 登入服務。若因上述服務中斷或政策更改而導致本程式無法正常運作，營運團隊概不負責。
聯盟行銷與第三方連結： 本程式的「週末秘書」或其他頁面可能包含前往第三方平台的活動連結，部分為聯盟行銷連結。我們無法保證第三方連結所指向之活動的有效性、價格準確性或持續性。所有購票、退款、行程更改或取消之交易，均屬您與該第三方平台之間的獨立契約。本公司絕不參與交易，亦概不承擔任何直接或間接的法律及財務責任。
簡單而言：所有收費由 Apple/Google 處理，我們不作直接退款。觀看廣告獲取獎勵受網絡限制，不保證 100% 成功。「風格市集」之虛擬商品為買斷制，一經解鎖絕不退款，且照顧者/外傭帳號因權限限制絕對無法共享此等數位資產。
訂閱與退款： 本程式提供的訂閱方案（含免費試用）均透過 Apple App Store 或 Google Play Store 進行管理。開發者無法代您執行取消訂閱或退款操作。因用戶未適時取消訂閱而產生的費用，或任何關於訂閱扣款的爭議，本公司概不承擔任何責任，所有爭議必須直接聯繫 Apple 或 Google 支援部門處理。
廣告獎勵機制免責： 透過觀看廣告獲取 AI 額度之功能，高度依賴第三方廣告網絡及伺服器端驗證。如因使用者設備之網絡中斷、廣告攔截器、或第三方伺服器通訊故障，導致未能成功派發獎勵額度，營運團隊概不負責，亦無義務進行任何形式之補償。我們保留隨時修改、暫停或終止推薦及廣告獎勵計劃之權利。
「風格市集」數位商品與絕對免責條款： 本程式內「風格市集」所提供之所有付費商品（包括但不限於貼紙包、桌布、主題等）均屬虛擬數位商品。一經購買並成功解鎖，所有交易即為最終決定，概不接受任何理由之退款、換貨、轉讓或取消。用戶透過購買所獲得的，僅為本程式內之有限、非獨佔、不可轉讓及可撤銷之使用授權，而非實體商品或數位資產之永久產權。所有收費、扣款及退款爭議均必須直接交由 Apple App Store 或 Google Play Store 處理。若因不可抗力、伺服器終止運作、Firebase 雲端同步延遲、用戶帳號錯置、跨平台帳號變更、應用程式下架或帳號被終止等任何原因，導致數位商品資產（如貼紙、桌布、主題）暫時或永久無法存取，開發者及本公司概不承擔任何直接或間接之財務、商業或法律賠償責任。
數位資產授權範圍與外傭/照顧者權限限制： 本程式實行嚴格的角色權限隔離。對於標示為「家庭共享」之數位商品（如貼紙包），其共享範圍僅限於具備完整存取權限之「標準家庭成員」（如戶主、配偶及子女）。為維持介面簡潔及功能專注，被設定為「照顧者/外傭」或其他受限角色之帳號，將使用專屬之簡化版介面，絕對無法存取、共享或使用「風格市集」內之任何數位商品（包含戶主已購買之任何貼紙包）。用戶同意並完全知悉此角色權限設計，絕不因「照顧者/外傭」帳號無法使用相關虛擬商品而要求任何形式之退款或賠償。
簡單而言：本 App 的設計、代碼及「風格市集」內的數位資產（如貼紙、桌布、主題）是我們的財產，嚴禁抄襲、提取或轉售。您上傳的內容歸您所有，但請確保其合法性，我們不為您承擔法律責任。
開發者產權與禁止破解： 本程式之介面設計、程式碼、商標、圖示、預設模板及底層技術之知識產權均絕對屬於開發者所有。嚴禁任何使用者對本程式進行破解、逆向工程、反編譯、攔截伺服器通訊（如繞過 SSV 驗證）或以未經授權的方式複製及修改本程式。如有違反，開發者保留立即終止帳戶及循法律途徑追討懲罰性賠償之絕對權利。
「風格市集」數位資產之授權與絕對限制： 本程式「風格市集」內提供的所有商品圖案（包括貼紙、桌布、主題等）及數位資產，均作為本程式之專屬數位財產提供。用戶僅獲得於本程式內使用的有限、非獨佔及不可轉讓之授權。嚴禁任何用戶以任何方式（包括但不限於截圖、提取檔案、逆向工程）將數位資產圖案匯出、複製、分發、轉售或用於任何商業及非商業之外部用途。如有違反，開發者保留立即終止帳戶及追討所有相關損失之絕對權利。
使用者內容責任： 您於本程式內輸入及上傳之內容之知識產權仍屬您所有。但您必須絕對確保該等內容不侵犯任何第三方之版權、私隱權或其他合法權利。若因您上傳之內容引發任何第三方索償或法律訴訟，您須承擔全部法律及賠償責任，開發者概不負責。
簡單而言：程式按「現狀」提供。我們努力維持系統穩定，但若發生不可預見的技術問題，我們最多只退回您過去 12 個月付過的訂閱費。如果您違規導致我們被告，您需支付我們的律師費。
「現狀提供」： 本程式及所有服務（包括但不限於「風格市集」之所有數位商品）均依「現狀」及「現有」基礎提供。開發者明示拒絕任何形式之明示或暗示保證，包含但不限於對系統絕對無瑕疵、服務永不中斷、數位資產之永久可用性、適銷性或特定目的之適用性的保證。
最高賠償限制： 在適用法律允許的最大範圍內，開發者及 JotHero 營運團隊對任何間接、衍生性、懲罰性或附帶損害概不負責。在任何情況下，我們的最高累積賠償責任，僅限於您在引起索賠的事件發生前十二（12）個月內向我們實際支付的訂閱費用；若您為免費版用戶，最高賠償額為絕對的零 ($0)。
彌償條款： 您絕對同意，因您違反本服務條款、不當使用本程式、或侵犯任何第三方權利而導致的任何索賠、損失、責任及費用（包含合理之全額律師費），您將對開發者及營運團隊作出全面且無上限之彌償，並使其完全免受損害。
本服務條款及您對本程式的使用，均受香港特別行政區法律專屬管轄，並按其解釋，排除其衝突法原則之適用。您同意，任何因本條款引起或與之相關的法律訴訟或爭議，均必須提交至香港特別行政區之法院作為專屬管轄法院。
如本使用條款的中、英文版本之間有任何差異，概以英文版本為準。
如有任何問題，請聯絡：hello@jothero.com
Simply put: The App is merely an auxiliary tool; you must properly keep all original physical school/institution notices yourself.
Retaining Originals: The App can absolutely not replace the preservation of physical documents. Users must bear the absolute responsibility of properly keeping the original physical notices.
Account Security & Role Isolation: The App adopts independent login accounts and a Role-Based Access Control (RBAC) mechanism. Whether inviting other family members (such as domestic helpers or caregivers) via Email or QR Code, the Family Owner must bear full responsibility for the invitees and the permissions granted to them.
Simply put: AI may make mistakes. Parents and caregivers must verbally confirm notice details face-to-face. The developer assumes no responsibility for any losses caused by system errors.
AI Limitations & Hallucinations: The App relies on third-party AI (e.g., OpenRouter) for analysis and translation. AI technology is not perfect and may produce severe errors, hallucinations, or omissions.
Mandatory Dual Verification: Parents and caregivers must personally and verbally confirm the notice details face-to-face. Particularly for critical instructions (such as medical, medication, food allergies, child and personal safety, etc.), users hold absolute responsibility for physical verification. If any issues arise due to a lack of face-to-face verbal verification or over-reliance on AI translation (including but not limited to medical negligence, personal injury, accidents, missed deadlines, or financial losses), the developer and the operations team shall bear absolutely no legal or compensatory liability.
Auto-Generated Documents & Sync Disclaimer: Features provided by the App, such as the "Portfolio Auto-Generator" and "Back-to-School Checklist," are solely administrative auxiliary tools. The system relies on data manually tagged and inputted by the user to generate PDFs or sync progress. Users bear absolute responsibility for personally verifying the accuracy and completeness of the content before submitting any PDF portfolio to schools, educational institutions, or third parties. For any failed interviews, hindered admission applications, forgotten purchases of important items, or any other consequential losses caused by the user's own tagging omissions, network delays leading to sync failures, or system formatting errors, the developer and our company assume absolutely no liability.
Simply put: We are not responsible for any data loss caused by malfunctions, whether on the cloud or locally. Deleting the App does not equate to deleting data; the Family Owner deleting their account will trigger a 30-day clearance mechanism for the whole family.
Storage Risks: We do not guarantee the permanence of cloud data. Data may be lost due to server failures or network interruptions.
Account Deletion: Simply uninstalling the App will not clear cloud data. If a Family Owner chooses to "Delete Account," the cloud data of that dissolved family will enter the system's cleanup queue and is guaranteed to be completely deleted within 30 days. If a family member deletes their account, only their personal login data is erased, and shared family notices will be retained. For detailed tiered retention policies, please refer to the Privacy Policy.
Simply put: Users agree not to store highly sensitive data (such as ID cards or bank passwords). Cloud storage is not 100% absolutely secure.
This application uses industry-standard encryption technology to protect data. However, users understand that cloud storage is not 100% absolutely secure. Users agree and understand that they should NEVER upload or store highly sensitive personal data (including but not limited to: ID card numbers, full bank account/credit card information, medical records, etc.) anywhere within this application (including notice remarks, calendars, or any other fields). Users must bear all risks associated with uploading such data. Except in cases of the developer's willful misconduct or gross negligence, the App and the development team are not responsible for any data breaches caused by force majeure, third-party hacker attacks, or other factors beyond reasonable control.
Simply put: We rely on technology from major providers. The transactions from third-party activity links provided in the App have nothing to do with us.
Infrastructure Reliance: The App heavily relies on third-party infrastructure, including but not limited to Google Firebase, OpenRouter, RevenueCat, Google AdMob, and Apple/Google sign-in services. The operations team is not responsible if the App fails to operate normally due to interruptions or policy changes of these services.
Affiliate Links & Third-Party Links: The "Weekend Secretary" or other pages of the App may contain activity links to third-party platforms, some of which are affiliate links. We cannot guarantee the validity, price accuracy, or continuity of the activities pointed to by third-party links. All transactions regarding ticket purchases, refunds, itinerary changes, or cancellations are independent contracts solely between you and that third-party platform. Our company absolutely does not participate in the transactions and assumes no direct or indirect legal and financial liabilities.
Simply put: All charges are handled by Apple/Google, and we do not issue direct refunds. Earning rewards by watching ads is subject to network limitations and is not guaranteed to be 100% successful. Virtual goods in the "Style Market" are on a one-time purchase basis, strictly non-refundable once unlocked, and caregiver/domestic helper accounts are absolutely unable to share these digital assets due to role restrictions.
Subscriptions & Refunds: The subscription plans (including free trials) provided by the App are all managed through the Apple App Store or Google Play Store. The developer cannot execute subscription cancellations or refund operations on your behalf. For any fees incurred due to the user's failure to cancel a subscription in a timely manner, or any disputes regarding subscription deductions, our company assumes no responsibility. All disputes must be handled directly by contacting Apple or Google support departments.
Ad Reward Mechanism Disclaimer: The function of acquiring AI quotas by watching ads relies heavily on third-party ad networks and server-side verification. If the reward quota fails to be successfully distributed due to network interruptions on the user's device, ad blockers, or third-party server communication failures, the operations team is not responsible and has no obligation to provide any form of compensation. We reserve the right to modify, suspend, or terminate the referral and ad reward programs at any time.
"Style Market" Digital Goods & Absolute Disclaimer Clause: All paid items (including but not limited to sticker packs, wallpapers, and themes) provided in the "Style Market" within the App are virtual digital goods. Once purchased and successfully unlocked, all sales are final, and no refunds, exchanges, transfers, or cancellations will be accepted for any reason. What the user obtains through the purchase is solely a limited, non-exclusive, non-transferable, and revocable license to use them within the App, and not permanent ownership rights to physical goods or digital assets. All charging, deduction, and refund disputes must be handled directly by the Apple App Store or Google Play Store. If digital assets (such as stickers, wallpapers, or themes) become temporarily or permanently inaccessible due to force majeure, server termination, Firebase cloud synchronization delays, user account misplacement, cross-platform account changes, the App's removal from stores, or account termination, among any other reasons, the developer and our company assume no direct or indirect financial, commercial, or legal compensatory liabilities.
Digital Asset Licensing Scope and Role-Based Restrictions (RBAC): The App implements strict Role-Based Access Control. For digital goods designated as "Family-Shared" (e.g., sticker packs), the sharing scope is strictly limited to "Standard Family Members" (e.g., Family Owner, Spouse, and Children) with full access rights. To maintain interface simplicity and functional focus, accounts designated as "Caregivers/Domestic Helpers" or other restricted roles utilize a dedicated simplified interface and absolutely cannot access, share, or use any digital goods from the "Style Market" (including any sticker packs already purchased by the Family Owner). Users acknowledge and fully agree to this role-based design and shall not claim any form of refund or compensation due to the inability of "Caregiver/Domestic Helper" accounts to use such virtual goods.
Simply put: The design and code of the App, as well as the digital assets in the "Style Market" (including stickers, wallpapers, and themes), are our property; plagiarism, extraction, or reselling is strictly prohibited. The content you upload belongs to you, but please ensure its legality; we do not bear legal responsibility for it.
Developer's Intellectual Property & Anti-Cracking: The intellectual property rights of the interface design, source code, trademarks, icons, default templates, and underlying technologies of this App absolutely belong to the developer. Any user is strictly prohibited from cracking, reverse engineering, decompiling, intercepting server communications (such as bypassing SSV validation), or copying and modifying this App in any unauthorized manner. In the event of a violation, the developer reserves the absolute right to immediately terminate the account and seek punitive damages through legal channels.
"Style Market" Digital Asset License & Absolute Restrictions: All designs (including stickers, wallpapers, and themes) and digital assets provided in the "Style Market" of this App are provided as the exclusive digital property of this App. Users only obtain a limited, non-exclusive, and non-transferable license to use them within the App. It is strictly prohibited for any user to export, copy, distribute, resell, or use the digital assets and designs for any commercial and non-commercial external purposes by any means (including but not limited to screenshots, file extraction, or reverse engineering). In the event of a violation, the developer reserves the absolute right to immediately terminate the account and claim all related losses.
User Content Responsibility: The intellectual property rights of the content you input and upload within this App remain yours. However, you must absolutely ensure that such content does not infringe on the copyright, privacy rights, or other legal rights of any third party. If any third-party claims or lawsuits arise from the content you uploaded, you must bear all legal and compensatory liabilities, and the developer assumes no responsibility.
Simply put: The App is provided on an "As-Is" basis. We strive to maintain system stability, but if unforeseen technical problems occur, we will at most refund the subscription fees you paid in the past 12 months. If your violation causes us to be sued, you must pay our legal fees.
"As-Is" Provision: The App and all services (including but not limited to all digital goods in the "Style Market") are provided on an "As-Is" and "As-Available" basis. The developer expressly disclaims any express or implied warranties of any kind, including but not limited to guarantees of absolute system flawlessness, uninterrupted service, permanent availability of digital assets, merchantability, or fitness for a particular purpose.
Limitation of Liability: To the maximum extent permitted by applicable law, the developer and the JotHero operations team are not responsible for any indirect, consequential, punitive, or incidental damages. Under no circumstances shall our maximum cumulative liability exceed the subscription fees actually paid by you to us in the twelve (12) months preceding the event that gave rise to the claim; if you are a free-tier user, the maximum compensation amount is absolute zero ($0).
Indemnification Clause: You absolutely agree that for any claims, losses, liabilities, and expenses (including reasonable full attorney's fees) arising from your violation of these Terms of Service, improper use of the App, or infringement of any third-party rights, you will fully and without limits indemnify the developer and the operations team and hold them completely harmless.
These Terms of Service and your use of the App shall be exclusively governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. You agree that any legal action or dispute arising out of or relating to these Terms must be submitted to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.
In the event of any discrepancy between the English and Chinese versions of these Terms of Service, the English version shall prevail.
If you have any questions, please contact: hello@jothero.com